ATX Coop Taxi is an organization of taxi drivers that take pride themselves in providing excellent customer services in the Austin area. We are a local Co-op company and we pride ourselves in providing the best traveling experience possible for our customers. We are very much aware that happy drivers make for happy customers! All our drivers are members of the company meaning they own a share of the company and will ALWAYS give amazing customer service.
I would just like to say that I have received the best customer service from one of you employees. My husband left his cell phone and Ipod in the taxi we took last night so I called this morning and spoke with Yesena. I didn't have the cab number or a lot of information but she stayed on the phone with me until we figured it out and found the cab driver and called him right away. His name is Yoseph Tadasse ( Driver # 390). He woke up right away and went straight over to bring what was left in the cab and Yesena called me back right away to tell me she had it. She was so sweet, helpful and went above and beyond. Both employees should be noticed. I appreciate them so much. When I think about taking a cab in the future I will definitely use your company and let all I come in contact know as well. Thank youMELISSA GUERRERO
We arrived in Austin and hopped in one of ATX's minivans to bring us to our hotel. Unbeknownst to us at the time of drop off, my daughter had left her backpack in the rear seat of the vehicle. When we discovered it was missing, we had to go back to the airport and look for the van (we didn't have the cab number) so we just asked the ATX drivers if they knew of our driver. When we got to a cab driven by Nega, that's when we knew our troubles were over. He knew our driver, Mulugeta and called/ texted him right away. He also put out a notice to the other drivers about this missing backpack. Thankfully that next morning, Mulugeta called us back and drove the backpack to our hotel for delivery. I am so thankful and grateful to Nega for all of his help and for Mulugeta for bringing us our backpack. I also want to thank Patricia who was the Dispatcher who helped things move along. These employees deserve to be commended. They were very nice, concerned, friendly and I would definitely use ATX again. So, thank you ATX for putting the right people behind the wheel! Carol C. from New YorkCarol C, Huntington Station, NY
We offer home pickup and have taxis all around town, along with airport service.Read More